Help
Last updated November 13, 2026
Getting started
- Text “Hi” to (224) 553-5337. The assistant introduces itself and asks what to call you.
- It asks whether it may remember things for you. Say yes or no — you can change your mind later.
- Then just write the way you would to a friend. Short messages are fine.
Things you can text
- Reminders: “Remind me to call Sam tomorrow at 3pm” · “What reminders do I have?” · “Cancel my pill reminder”
- When a reminder arrives: “Done” or “Snooze 10 minutes”
- Remembering: “Remember that Michael’s birthday is December 12” · “What do you remember about me?” · “Forget my address”
- Everyday help: “What’s the weather tomorrow?” · “Is this text a scam?” · “Help me write a thank-you note”
- Your plan: “How much do I have left this month?” · “Send me an upgrade link”
Before it saves a reminder or changes something, the assistant reads it back and waits for your “Yes”. It only says something is done once it really is.
Talking by phone
Call (224) 553-5337 to talk with the same assistant. It knows the same things and reminders. Before sharing personal details on a call, it may text you a short code to read back — that keeps others from calling as you.
Stop, start and help
- STOP — stops all texts from us. You get one confirmation and nothing more.
- START — turns texts back on.
- HELP — sends our help message with contact details.
- NO CALLS — stops reminder phone calls. Texts continue.
Text message program details
- Program name
- Senior AI Assistant
- Number
- (224) 553-5337
- What we send
- Replies to the texts you send us; reminders you ask for and confirm; sign-in codes and account notices you request; and, if a family member asks on our website to help you or suggests a reminder for you, one text asking you to reply YES or NO. No advertising.
- How you join
- Text our number first (for example, "Hi"), or enter your own number on our Get started page and tick the consent box; we then send one text asking you to reply HI. We only text people who have contacted us or asked us to text them.
- Message frequency
- Varies — it depends on how often you text and how many reminders you set.
- Cost
- Message and data rates may apply, depending on your mobile plan.
- To stop
- Reply STOP at any time. We confirm once and send nothing more. Reply START to turn texts back on.
- For help
- Reply HELP, or email jack.cascio@gmail.com.
- Your number
- We do not sell or share your mobile number or your text-message opt-in and consent with third parties or affiliates for marketing or promotional purposes.
- Policies
- Terms · Privacy policy
- Carriers
- Carriers are not liable for delayed or undelivered messages.
For family members
You can help with billing and suggest reminders from the website. Your relative approves your access by text, and decides which reminders to share. You never see their text messages. Sign in.
Privacy and deleting your information
- Text “Forget …” to remove one thing it remembers.
- Text “Send me a copy of my data” to get a secure download link.
- Text “Delete my account” and follow the confirmation step to delete everything.
Read the full privacy policy.
If something is not working
- No replies? If you ever texted STOP, text START first.
- Replies seem confused? Try a shorter message, or text the whole request again.
- A reminder did not arrive? Text “What reminders do I have?” to check it is set, and that the time is right.
Emergencies
The assistant cannot call for help. In an emergency, call 911. For emotional crisis support, call or text 988.
Contact us
Reply HELP to any message, or email jack.cascio@gmail.com.