Terms of service

Senior AI Assistant is a personal assistant you reach by text message at (224) 553-5337, and by phone call at the same number. It answers questions, remembers things you ask it to (with your permission), and sends reminders you ask for. Family members you approve can use our website to help with billing and shared reminders.

• The assistant is an artificial intelligence, not a person. It will tell you so whenever you ask.
• It can misunderstand or be wrong. Please double-check anything important — especially medicines, money and appointments — with a trusted person or professional.
• It does not give medical, legal or financial advice, and it is not a substitute for a doctor, pharmacist, lawyer or advisor.
• It is not an emergency service and cannot call for help or send anyone. In an emergency, call 911. For emotional crisis support, call or text 988.
• Reminders depend on phone networks and may occasionally be late or not arrive. Don’t rely on it as your only reminder for anything critical.

The Senior AI Assistant text message program is how you use the assistant. You can join in either of two ways:

• Text our number first (for example, text “Hi” to (224) 553-5337). Next to our number on this website we say: “By texting Senior AI Assistant, you agree to receive replies to your messages and the reminders you ask for. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.” We reply to your messages.
• Use the form on our website (the Get started page). You enter your own mobile number and tick an unticked box that says: “Yes, I agree to receive text messages from Senior AI Assistant at this number, including replies to my messages and the reminders I ask for. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase.” We then send one text: “Senior AI Assistant: Reply HI to begin texting your AI assistant. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.” Nothing more is sent unless you reply.

Once you use the assistant, we may send you these texts:

• Replies to the messages you send us, including a notice when you reach your plan’s monthly allowance.
• Reminders you ask for. The assistant reads each new reminder back to you and sets it only after you say yes.
• Sign-in and verification codes you request, for example to sign in on our website or to confirm it’s really you during a phone call.
• Account messages you ask for, such as a secure link to change your plan or to download a copy of your data.
• Questions from family members. If someone asks on our website to help with your account, or a family member you approved suggests a reminder for you, we send you one text asking you to reply YES or NO. Nothing changes unless you reply YES. We send these only to people who already use the assistant.

Message frequency varies with how you use the service. We never send advertising or promotional messages. Consent to texts is not a condition of purchase.

• To stop all texts, reply STOP (or STOPALL, UNSUBSCRIBE, END, QUIT, REVOKE, OPTOUT, CANCEL or OPT OUT). Any message that starts with STOP stops all texts. We send one confirmation and nothing more. You can also simply tell the assistant to stop texting you.
• To turn texts back on, reply START (or UNSTOP).
• For help, reply HELP (or INFO).
• To stop reminder phone calls but keep getting texts, reply NO CALLS.

Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.

• When you call, you talk with the same AI assistant. Your voice is processed by AI in real time to understand you and reply.
• If you ask for reminder calls, the assistant will call you with an AI voice at the times you chose, and it respects quiet hours unless you ask otherwise. You can stop reminder calls at any time by telling the assistant.
• For your protection, it may ask you to confirm a code we text you before sharing personal details on a call.

• There is a free plan and paid monthly plans. Each plan has monthly allowances (replies, reminders, phone minutes); see pricing. When you reach an allowance, the assistant will tell you plainly.
• Paid plans renew monthly until canceled. You can cancel at any time; the plan stays active until the end of the paid month.
• Payments are processed by our payment provider. The assistant will never ask for card numbers by text or phone.
• A family member may pay for your plan. They do not get access to your messages by paying.

Family members can only get access that you approve, and you can remove it at any time. Family members agree to use their access only to help you, and never to sign up or text on behalf of someone who has not agreed to use the service.

Please don’t use the service to harass anyone, to break the law, to send spam, or to try to break or overload it. We may limit or end access that is misused.

You can stop at any time by replying STOP, or delete your account by texting “delete my account.” We may suspend accounts that break these terms; if we end the service, we will tell you first when we reasonably can.

The service is provided “as is.” To the extent the law allows, we are not liable for indirect losses, or for missed or late reminders. You must be 18 or older to use the service.

Senior AI Assistant is provided by TTS Venture Corp. Questions about these terms: jack.cascio@gmail.com.

If we make important changes to these terms, we will update this page and let you know before they take effect. Questions? Reply HELP or email jack.cascio@gmail.com. See also our privacy policy.